Acceptance & Updates
By accessing or using our website and services, you agree to these Terms. We may update them to reflect changes in process, law, or offerings. Continued use after changes means you accept the updated Terms.
These Terms govern your use of TravelUAE's website, application flow, and support services for UAE entry processing. We are an independent facilitator and final decisions rest with UAE government authorities.
By accessing or using our website and services, you agree to these Terms. We may update them to reflect changes in process, law, or offerings. Continued use after changes means you accept the updated Terms.
You must have the legal capacity to enter into these Terms and provide accurate, complete information. If you receive a tracking ID or account reference, you are responsible for maintaining its confidentiality.
TravelUAE provides a digital application flow, document guidance, payment facilitation, and status updates for UAE entry categories commonly offered to visitors and residents. Final decisions remain with UAE authorities.
Prices are shown clearly before checkout and may vary by entry type, add-ons, and promotions. Payments are processed securely by approved providers. Your bank or card issuer may apply currency conversion or additional fees.
Any processing timelines we display are estimates based on typical cases. Delays may happen due to volumes, extra checks, holidays, or policy changes. Approvals and refusals are determined solely by UAE authorities.
You are responsible for providing accurate, current, and complete documents and details. Incorrect, unclear, or incomplete submissions may cause delays or refusal.
If you cancel before submission, a partial refund may be possible after admin costs. Once a file is lodged or under review, fees are generally non-refundable because third-party costs have been incurred.
We handle your data responsibly and apply reasonable safeguards. Please review our Privacy Policy for details on how we collect, use, and protect personal information.
You agree not to misuse the site or services, including interfering with security, submitting fraudulent information, scraping, reverse-engineering, or using the service for unlawful purposes.
All site content, trademarks, graphics, and materials are owned by or licensed to TravelUAE and are protected by applicable intellectual property laws.
Our site may include links to third-party sites or services. We are not responsible for their content, privacy, or practices, so please review their own policies before using them.
To the maximum extent permitted by law, TravelUAE is not liable for indirect or consequential loss resulting from decisions or delays by authorities. Our total liability will not exceed the amount paid for the specific service at issue.
These Terms are governed by the laws of the United Arab Emirates. Any dispute will first be addressed through good-faith informal resolution before it may be submitted to the competent courts of Dubai, UAE.
Have questions about these Terms? Our support team is available by email, phone, and WhatsApp to help clarify anything before you proceed.